At Dynarex, our guiding principle “We Care Like Family” means we are committed to building success for your business each and every day.
We’ve included an updated contact list below so you can send a form directly to our departments to get your needs addressed quickly and efficiently.
Accounting
New accounts and resale certificates.
accounts.receivable@dynarex.com
Invoice requests (via email only)
Device Assistance/After Sales
Device Assistance
Device instructions, device issues, after sales product questions.
White Glove Delivery Service
Dynarex's premium solution for deliveries requiring extra care. In partnership with SEKO Logistics, this service offers inside delivery, setup, installation, debris removal, and text message updates to track progress and completion. Available immediately, this service is geared toward our Beds, Furniture, and Geri Chair product lines, but any palletized shipment is eligible. Pricing is determined by item type, order quantity, and delivery location.
For more details or to add this service to your next order, contact our Customer Care Team at 1-888-396-2739.
Amazon and All Online Marketplaces Returns/Refunds
Customers who purchase Dynarex products online (Amazon and all other Marketplaces) should reach out directly to the reseller who sold them the product. Contact the reseller via the platform the product was purchased from. The online reseller is responsible for issuing any replacements/refunds.
If you need additional assistance, please contact the Customer Care Team at customercommunications@dynarex.com.
Thank you for being a valued member of the Dynarex family!
