Dynarex is here to help!

At Dynarex, our guiding principle “We Care Like Family” means we are committed to building success for your business each and every day.

We’ve included an updated contact list below so you can send a form directly to our departments to get your needs addressed quickly and efficiently. 

 

Accounting

Accounting Inquiry

New accounts and resale certificates.

accounts.receivable@dynarex.com

Invoice requests (via email only)

Claims

Shipping Discrepancies
Shortage, damages and mis-picks.

Customer Communications

General Question
ETA’s, order inquiries, and backorder questions.

Device Assistance/After Sales

Device Assistance
Device instructions, device issues, after sales product questions.

Dynarex University

Dynarex University Info
Customized product training and more.

Pricing

Pricing Inquiry
All your pricing needs.

Quality

Quality Inquiry
Reseller Certificates, SDS, IFUs, and product details.

Amazon and All Online Marketplaces Returns/Refunds

Customers who purchase Dynarex products online (Amazon and all other Marketplaces) should reach out directly to the reseller who sold them the product. Contact the reseller via the platform the product was purchased from. The online reseller is responsible for issuing any replacements/refunds.

Warranty Service

Warranty Service
Complete a return authorization form.

 

If you need additional assistance, please contact the Customer Care Team at customercommunications@dynarex.com.
Thank you for being a valued member of the Dynarex family! 

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